AI agents for customer enquiries

Every enquiry answered. Day and night.

AI agents that answer every customer enquiry on WhatsApp, phone, email and Instagram. Around the clock, to a five-star service standard.

  • Verified Meta Tech Provider
  • GDPR Compliant
  • Over 50 languages
  1. 23:47:12Enquiry received

    Your office is closed. A customer writes.

    The enquiry arrives on WhatsApp, by phone, by email or on Instagram. Usually it waits until the morning.

  2. 23:47:18Answered

    Answered in six seconds.

    Hello, is the apartment on Harbour Terrace still available?

    Good evening. Yes, it is still available. Would you like to see it this weekend?

    In the customer's language and in the tone of your business. Nobody on your team has to get up.

    • Phone
    • WhatsApp
    • Email
    • Instagram

    24/7Every channel

    One front desk for every channel.

    Phone, WhatsApp, email and Instagram are answered by the same front desk, to the same standard.

  3. 23:49:02Booked

    Qualified and booked.

    Viewing booked

    Saturday, 11:00

    Summary sent to your team

    Budget, need and timing are clarified. The appointment goes into your calendar, and your team receives a short summary.

  4. 50+Languages

    In over 50 languages.

    Good eveningGuten Abendمساء الخيرBonsoirBuenas nochesİyi akşamlar

    Every customer is welcomed in their own language, as at the front desk of a great hotel.

The future runs on its own.

Free intro call

63%

Benchmark

of 144 buyer enquiries to real estate brokerages in the GCC never received a reply.

The median first reply took 9.4 hours. We sent the enquiries anonymously and recorded what happened next.

  • 144enquiries sent
  • 9.4 hmedian first reply
Read the benchmark

Live example

Now reply yourself.

A buyer writes about an apartment while your office is closed. Reply as the buyer and watch the agent answer: within seconds, in the buyer's language, to a five-star standard.

  • Answered within seconds, at 23:47
  • Budget, purpose and timing clarified
  • Viewing booked, your team has the summary

Sample conversation, reenacted. The estate agency and all details are fictional.

The buyer writes in
Harbour Estates
online
Hello, I saw the 3-bedroom apartment on Harbour Terrace. Is it still available?
Good evening, and thank you for your message. Yes, the apartment on Harbour Terrace is still available. So I can send you the right details, what budget do you have in mind?
Up to 1.5 million
Thank you, that fits this apartment well. Are you planning to live in it yourself or to invest?
To live in
Lovely. The bedrooms face the quiet courtyard and the living room looks out over the harbour. When would you like to see it?
This weekend
Saturday at 11:00 or Sunday at 16:00 are still free. Which suits you better?
Saturday, 11:00
Your viewing is booked for Saturday, 11:00. The confirmation and floor plan will follow here in a moment, and Sara from our team will meet you at the entrance. Have a pleasant evening.

Explainer video

HYBOTE in 77 seconds.

What happens when a customer calls or writes at 2 AM, and why nobody on your team has to be awake for it.

Video in English, 1:17

Services

What we build.

AI agents are our core. Around them we build the automations, AI solutions and software that make them work in your business.

01

AI agents

Your first answer on every channel. They reply in seconds, qualify enquiries, book appointments and hand over to your team when a person is needed.

In use at Tim Sprachendienste: phone agent Nora has been taking interpreting and translation enquiries in German, English, French and Arabic since September 2026.

02

Automations

Processes that run on their own: from the enquiry to the CRM, the quote and the follow-up. Built on n8n and connected to the tools you already use.

03

Custom AI solutions

When standard tools are not enough: AI built around your own data and processes, from document checks to internal assistants for your team.

Website of Bucan Automobile Website of Finanztime

04

Software development

Websites, web apps and portals, for when your processes need more than an agent.

Built for clients: Bucan Automobile: website with vehicle management, Finanztime: website with a document checklist

Mohamed Erassas, founder of HYBOTE
Mohamed Erassas Founder, HYBOTE

About

Five-star service.
In every industry.

For over a decade, I worked in upscale and renowned hotels. There, nobody waits for an answer. You notice what a guest needs before they ask, and you reply in their language and in the right tone, at any hour.

That standard is not a technical skill. It is trained every day, with discretion as a given. My enthusiasm for AI came later, and with it one question: why should this level of service exist only at a hotel front desk?

HYBOTE is my answer. We bring the discipline of five-star hospitality into AI agents that answer every call and every message, 24/7, in over 50 languages. For everyone.

What hospitality taught me:

01
Nobody waits
In a luxury hotel, no guest waits for an answer. With HYBOTE, neither do your customers, at 3 PM or at 3 AM.
02
Every guest in their language
Guests arrive from all over the world and are answered in their language and tone. HYBOTE speaks over 50 languages.
03
Discretion as standard
What a guest shares stays protected. Your customer data is kept separate and never shared.
04
Knowing when a person takes over
A good concierge knows the limits of the role. Our agents hand over to your team with a short summary as soon as a person is needed.

Client voices

In their own words.

A few of our client voices, unabridged and linked to each company.

Linguistically and technically top class

As one of the larger language service providers in Germany, we are naturally quite critical when it comes to language quality. HYBOTE built a voice agent for us that now answers our incoming calls. Honestly, the system responds like a real employee. It handles the entire phone reception and enquiry processing completely on its own, which saves our team an enormous amount of time every day.

Tim SprachendiensteLanguage service providertimsys.deVoice agent · September 2026

Translated from German

Excellent advice on AI and finally the right website

For years we worked purely through referrals and had no website of our own, even though we are well established in the region. When we wanted to change that, we also asked ourselves where AI could sensibly support our internal processes. HYBOTE built a modern website for us from scratch and gave us practical advice on these possibilities. Our requirements were understood and reliably implemented. We felt in good hands throughout the entire collaboration and would recommend HYBOTE at any time.

FinanztimeMortgage brokeragefinanztime.comWebsite and AI consulting · August 2026

Translated from German

Our own solution, lower monthly costs

Before working with HYBOTE, we spent a lot of money every month on external platforms. HYBOTE developed our own AI solution and built a new website for us. Especially when handling enquiries, we demonstrably save many hours. At the same time, we have demonstrably reduced our running costs and can focus more on our customers again. For us, the collaboration has definitely paid off.

Bucan AutomobileUsed car dealershipbucan-automobile.deAI solution and website · September 2026

Translated from German

All voices come from companies HYBOTE has delivered projects for. Each company approved the wording and agreed to its publication.

FAQ

Questions,
answered.

Anything else? Ask us directly in the intro call.

Free intro call
HYBOTE builds AI agents that answer enquiries on WhatsApp, phone, email and social media, qualify prospects and book appointments. Around them we build automations, custom AI solutions and software.
First automations typically go live within a few days. We set the exact timeline once we have mapped your processes.
WhatsApp, voice calls, email, website and social media, in over 50 languages and in your company's voice.
Your data stays yours. We work GDPR-compliant and on a data-minimisation principle, keep every client's data strictly separate and never share or sell it.
It depends on scope. We start with a free intro call and give you a concrete proposal afterwards.
Yes. HYBOTE is a verified Tech Provider for the WhatsApp Business Platform. Access is authorised through Meta. The channels, permissions and integrations needed for your project are agreed during scoping.

Contact

Book a free
intro call.

We'll show you in 20 minutes where the biggest lever sits in your business. No commitment, free of charge.

  1. A 20-minute call

    We look at your enquiries and channels together and show you where an agent helps most.

  2. Proposal and setup

    You receive a concrete proposal. Once you agree, we build and connect everything, often live within a few days.

  3. Live, and looked after

    After go-live we stay with you and refine the agent based on real conversations.

Book your slot directly

Pick an available time and book your appointment directly.

20 minutes · Microsoft Teams · free
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