Your privacy is important to HYBOTE. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our WhatsApp Concierge services for Dubai Real Estate brokerages. We are committed to protecting your personal information and ensuring your privacy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and any other information you provide to us when you contact us, register for an account, or use our services.
- Business Information: Information about your Dubai Real Estate brokerage, such as the company name, address, and other relevant details.
- WhatsApp Data: We may access and process data from your WhatsApp account to provide our Concierge services, including message content, contact information, and other related data.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to deliver our WhatsApp Concierge services, personalize your experience, and improve the quality of our services.
- To Communicate with You: We may use your information to respond to your inquiries, provide customer support, and send you updates and promotional materials about our services.
- To Analyze Website Usage: We use website usage data to analyze trends, track user behavior, and improve the performance and usability of our website.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and marketing agencies.
- Business Partners: We may share your information with our business partners, such as real estate platforms or other related services, to enhance our service offerings.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data during transmission.
- Implementing access controls to restrict access to your information.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise these rights, please contact us at [Insert Contact Email Address Here]. We will respond to your request within a reasonable timeframe.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at: office@hybote.ai
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
